Hello.
We are LOUTRE, a store where you can play with otters.
Which course would you like?
① Normal course
Kyoto 14:00- 18:00(Last entry)
Osaka 14:00-19:00(Last entry)
Sennichimae 14:00-19:00(Last entry)
It is not possible to make a reservation. Please come directly to the store.
The fee is 2,500 yen per person. You can play for 50 minutes.
Children under 15 years old are not allowed to enter.
② Private course
Kyoto, Osaka, Sennichimae 12:00〜12:50
You can private charter for 50 minutes from 12:00 to 12:50.
Please contact us at least one week in advance if you wish to take this course.
The fee is 20,000 yen for 1 group. Payment must be made in advance via Paypal.
Children under 15 years old are not allowed to enter. The room can
accommodate up to 8 people.
※The advantages of a private course are
・ No waiting time
In the Normal Course, reservations are not possible, so there may be a wait time.
And if tickets are sold out on the day of the course, you will not be able to enter.
・You can interact more.
In the Normal Course, you and other guests take turns to play with the otters, so in the Private Course you can touch them more often and feed them more food.
・50 minutes of playtime
The normal course is 50 minutes.
③ Walking course
You can play with an otter outside, not inside room. You can walk with otter, even play in the river!
Basically, there is only one otter you can meet.
Consult with us if children under 15 years old are included.
The fee is over 30,000 yen. (Prices vary depending on where you play.)
※Otters are sensitive to heat.
Due to high temperatures during the summer, we do not travel outdoors.
They can only play indoors in air-conditioned rooms such as rental rooms.
Please contact us if you wish to do ② or ③.
Thank you.
LOUTRE
Please be sure to follow the staff's instructions for your
safety.
☆ No smoking in the store .
☆ Bringing food is prohibited .
☆ Drunk guests are not allowed to enter.
☆ Take care of your own valuables.
☆ Please
wash and disinfect your hand when entering the store
and interact with otters.
☆We have time system.
We will ask you to leave your seat to other customer when time
comes.
☆ Using flash when taking picture is prohibited. Please pay attention to the others when taking pictures.
☆ Please do not give food or toys to the otter without
permission.
☆ Hitting water tank and windows, or speak
with loud voice will frighten the
otters. We might ask you to leave the store. In this case, money will not be refunded under any
circumstances.
☆ Please touch gently when interact with otters. Please do not hold
them.
☆Since otters has chewing power, you may get
injured by play-bitting.
☆We are not responsible for injury or animal allergy, as well as stain and
damages of your belongings (cloth, shoes, etc).
☆Since we give first priority to our customer’s safety and otter’s condition, in some cases this leads to the inability to interact with
otter.
Please carefully review and acknowledge the notes above before visiting our store.
Thank you for your understanding and
cooperation.
