Hello.
We are LOUTRE, a store where you can play with otters.
Which course would you like?
① Normal course
Kyoto  14:00- Last entry 18:00 
            50min, 3000yen / person
Osaka  14:00- Last entry 19:00 
             50min, 3000yen / person
Osaka-Sennichimae  14:00- Last entry 19:00 
             50min, 3000yen / person
It is not possible to make a reservation. Please come directly to the store. 
Children under 15 years old are not allowed to enter.
② Private course
Kyoto, Osaka, Sennichimae  12:00〜12:50
           50min, 25000 yen / group
You can private charter for 50 minutes from 12:00 to 12:50. 
Please contact us at least one week in advance if you wish to take this course.
Payment must be made in advance via Paypal.
Children under 15 years old are not allowed to enter. 
The room can accommodate up to 8 people.
※The advantages of a private course are
・ No waiting time
In the Normal Course, reservations are not possible, so there may be a wait time.
And if tickets are sold out on the day of the course, you will not be able to enter.
・You can interact more.
In the Normal Course, you and other guests take turns to play with the otters, so in the Private Course you can touch them more often and feed them more food.
③ Walking course
You can play with an otter outside, not inside room. You can walk with otter, even play in the river!
Basically, there is only one otter you can meet.
Consult with us if children under 15 years old are included.
The fee is over 40,000 yen. (Prices vary depending on where you play.)
※Otters are sensitive to heat.
Due to high temperatures during the summer, we do not travel outdoors.
They can only play indoors in air-conditioned rooms such as rental rooms.

 

Please contact us if you wish to do ② or ③.
Thank you.
LOUTRE

Kyoto


Osaka-Sennichimae


Osaka


CAUTION

Please be sure to follow the staff's instructions for your safety.

 

 No smoking in the store .

 

 Bringing food is prohibited .

 

 Drunk guests are not allowed to enter.

 

 Take care of your own valuables.

 

☆ Please wash and disinfect your hand when entering the store and interact with otters.

 

We have time system.  We will ask you to leave your seat to other customer when time comes. 

 

 Using flash when taking picture is prohibited.  Please pay attention to the others when taking pictures.

 

 Please do not give food or toys to the otter without permission.

 

 Hitting water tank and windows,  or speak with loud voice will  frighten the otters.  We might  ask you to leave the store.  In this case,   money will not be refunded under any circumstances. 

 

 Please touch gently when interact with otters. Please do not hold them.

 

Since   otters has chewing power,  you may get injured by play-bitting. 

 

We are not responsible for injury or animal allergy, as well as stain and damages of your belongings (cloth, shoes, etc). 

 

Since we give first priority to our customer’s safety and otter’s condition,  in some cases this leads to the inability to interact with otter.

 

Please carefully review and acknowledge the notes above before visiting our store.

 

 

 

Thank you for your understanding and cooperation.